One client, ten months.
We place them, then we go and get their claims file.
The system finds what will price their renewal.
We argue it before the number is set.

92%

of the work in this brokerage is done by the system, not a person.

17,569 actions taken by the machine, 1,546 by a human, over 37 days.
Every count here is queried from the system's own event log. The draft rates below are measured against sent mail.

63% of its drafts go out with no edit, up from 37% in the first week it was measured.
Every edit it does get becomes a lesson.

The operating record

37 days of real work on real clients, 2026-07-06 to 2026-08-12.
Aggregated to counts, so no client, member or deal appears. Grey bars are weekends.

2026-07-22: 12 events2026-07-23: 486 events2026-07-24: 513 events2026-07-25: 396 events2026-07-26: 180 events2026-07-27: 146 events2026-07-28: 5 events2026-07-29: 524 events2026-07-30: 151 events2026-07-31: 321 events2026-08-01: 354 events2026-08-02: 330 events2026-08-03: 396 events2026-08-04: 483 events2026-08-05: 403 events2026-08-06: 548 events2026-08-07: 503 events2026-08-08: 370 events2026-08-09: 145 events2026-08-10: 270 events2026-08-11: 359 events2026-08-12: 269 events
12,534
Threads triaged
two inboxes, continuously
916
Emails drafted
131 withdrawn by the system itself
3,200
Unattended runs
no one at the keyboard
5
Times it stopped itself
held for human review
A broker todayDecent
Claims reviewedOnce, at renewalEvery month
Renewal number first seenIn the letter, 60 days outProjected from month one
Time to act on a findingAfter the number is setWhile it still moves the number
Evidence behind a recommendationThe carrier's proposalThe group's own claims file