One client, ten months.
We place them, then we go and get their claims file.
The system finds what will price their renewal.
We argue it before the number is set.

89%

of the work in this brokerage is done by the system, not a person.

38,431 actions taken by the machine, 4,807 by a human, over 76 days.
Every count here is queried from the system's own event log. The draft rates below are measured against sent mail.

63% of its drafts go out with no edit, up from 37% in the first week it was measured.
Every edit it does get becomes a lesson.

The operating record

76 days of real work on real clients, 2026-07-06 to 2026-09-20.
Aggregated to counts, so no client, member or deal appears. Grey bars are weekends.

2026-08-30: 17 events2026-08-31: 651 events2026-09-01: 666 events2026-09-02: 913 events2026-09-03: 803 events2026-09-04: 728 events2026-09-05: 534 events2026-09-06: 457 events2026-09-07: 1092 events2026-09-08: 1791 events2026-09-09: 2662 events2026-09-10: 1887 events2026-09-11: 960 events2026-09-12: 691 events2026-09-13: 477 events2026-09-14: 2110 events2026-09-15: 1191 events2026-09-16: 913 events2026-09-17: 610 events2026-09-18: 312 events2026-09-19: 389 events2026-09-20: 168 events
8,905
Threads triaged
two inboxes, continuously
2,586
Emails drafted
787 withdrawn by the system itself
1,077
Unattended runs
hourly inbox sweeps, no one at the keyboard
54
Times it stopped itself
refused to act, waited for a person
A broker todayDecent
Claims reviewedOnce, at renewalEvery month
Renewal number first seenIn the letter, 60 days outProjected from month one
Time to act on a findingAfter the number is setWhile it still moves the number
Evidence behind a recommendationThe carrier's proposalThe group's own claims file